Welcome to Prime Collective Co. By accessing or purchasing from our website (primecollectiveco.myshopify.com), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all visitors, users, and customers of Prime Collective Co. By using our Site, you confirm that you are at least 18 years of age and agree to these terms in full.

2. Products

We reserve the right to modify or discontinue any product at any time without notice. All product descriptions, images, and prices are subject to change. We make every effort to display product colours and details accurately, but we cannot guarantee that your device's display will be perfectly accurate.

3. Pricing & Payment

All prices are listed in South African Rand (ZAR). We reserve the right to change prices at any time. Payment must be made in full before your order is dispatched. We accept payment via the methods available at checkout.

4. Orders

By placing an order, you are making an offer to purchase a product. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. You will be notified and refunded if your order is cancelled.

5. Shipping & Delivery

We aim to dispatch orders promptly. Delivery times are estimates and may vary. Prime Collective Co is not responsible for delays caused by courier services or circumstances beyond our control. Risk of loss and title for items pass to you upon delivery.

6. Returns & Refunds

We want you to be happy with your purchase. If you are not satisfied, please contact us within 7 days of receiving your order. Items must be returned in their original, unused condition and packaging. Refunds will be processed once the returned item has been inspected. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

7. Intellectual Property

All content on this Site, including images, text, logos, and product descriptions, is the property of Prime Collective Co and may not be reproduced, distributed, or used without our prior written consent.

8. Limitation of Liability

Prime Collective Co shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

9. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

10. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us through our website.