Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

What payment methods do you accept?

We currently only accept payments via Yoco. Yoco is a secure and convenient payment platform. Simply select Yoco at checkout to complete your purchase.

How will I be updated about my delivery?

Once your order has been placed, you will receive email updates regarding the status of your delivery. Please ensure your email address is correct at checkout so you don't miss any notifications.

Do you offer warranties?

No, we do not offer warranties on our products.

What is your returns and exchanges policy?

If you would like to return or exchange an item, you have 5 to 7 business days from the date of receiving your order to email us. Please reach out to us via email within this period and we will assist you further.

Do you offer free delivery?

We do not offer free deliveries at this time. Shipping fees are based on how urgently you need your products. You will be able to select your preferred shipping option at checkout.

Didn't find what you were looking for? Feel free to contact us at any time.